Settle travel claims in Minutes, Not Days
Benefit matching, receipt validation, and duplicate-claim detection
Flight delay, cancellation, baggage, medical expenses, and trip curtailment, assessed against your own policy wordings and benefit schedules. Lawdify reads the evidence; your handlers make the call.
Every claimed item matched to the right benefit and limit
Lawdify reads the policy wording, the benefit schedule, and the claim, then maps each claimed expense to the section that covers it — with sub-limits, excesses, and waiting periods applied. The handler reviews and approves.
Benefit and limit matching
Map each claimed expense to the covering benefit section and apply per-item, per-day, and aggregate limits automatically.
Caps a claimed laptop at the USD 500 single-article limit within a USD 2,000 baggage benefit.
Delay and cancellation triggers
Check the claimed disruption against the policy's qualifying window, covered causes, and required carrier confirmation.
Confirms a 7-hour departure delay clears the 6-hour trigger and pays two delay bands.
Medical and curtailment review
Assess overseas medical bills and curtailment costs against pre-existing condition clauses and unused-portion rules.
Flags a treatment date falling inside the policy's pre-existing condition exclusion window.
Itineraries, receipts, and reports in one working file
Boarding passes, carrier delay confirmations, hotel and medical receipts, property irregularity reports, and prior claims history — extracted, cross-checked, and compiled into a single travel claim file ready for handler review.
Itinerary and travel proof
Extract dates, routes, and carrier details from bookings and boarding passes, then check them against the claimed trip and the policy period.
Notes the return leg falls three days outside the policy's cover period.
Receipt extraction and currency checks
Read line items from receipts and invoices in any format, convert currencies at the loss date, and total them against the claim form.
Reconciles 14 receipts across three currencies against a claim overstated by 18%.
Duplicate and pattern signals
Surface repeated receipts, recycled documents, and prior claims across the insured's history and the wider portfolio.
Matches a submitted hotel receipt to one already paid on a claim four months earlier.
Faster travel settlements, tighter leakage control
Lawdify's Travel Claims module handles the high-volume, low-value files that clog your queue — so handlers spend their time on the ones that matter.
Less leakage
Catch over-claimed line items and misapplied benefit sections before payment.
Fraud signals early
Duplicate receipts and recycled documents surface before the file is authorised.
Any language, any format
Read receipts and medical reports across APAC languages and handwriting.
Minutes, not days
Straightforward delay and baggage claims move from submission to decision in minutes.
Consistent limits
Every handler applies the same sub-limits, excesses, and exclusions.
Audit-ready files
Every decision links back to the receipt, the policy clause, and the limit applied.
Travel Claims module — frequently asked questions
No. Lawdify assesses the claim, applies your benefit schedule, and drafts the recommendation; your handler reviews and approves every decision.
Yes — the module ingests your policy wordings, benefit schedules, and endorsement library, so assessments follow your cover, not a generic template.
Receipts, invoices, and medical reports are read across APAC languages, including scanned and handwritten documents, with currency converted at the loss date.
Yes — Lawdify exposes a REST API and integrates with most core claims and policy admin systems.
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